Event Date: May 13th, 2020
Start of Event: 05:01:47 AM CST
End of Event: 05:40:13 AM CST
Duration of Event: 39 MINS
Network transit partner provided degraded routes resulting in segments of the network becoming unreachable for some users. Routes identified and rerouted through another provider to restore service. Upstream provider acknowledged a regional network issue and is working to restore service. Provider will be re-added into the mix once issue is resolved.